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Operations

A return is not an exception

Farhana IslamOperations22 Jun 20264 min read
Workers sorting stacks of parcels on shelves inside a courier hub

A returned parcel touches stock, cash and the customer record at once. Handling it in three places by hand is where the cost hides.

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Operations

Delivery rider handing a parcel to a customer who pays cash at her building gate
Operations

Cash on delivery, without losing track of the cash

Most of what a Bangladeshi merchant is owed sits inside a courier settlement cycle. Here is how to see it.

Farhana Islam14 Aug 2026 · 6 min read

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